OUR APPROACH
Our Approach. Manage each hotel as if it were our own.
Successful properties understand what guests desire. If we don’t provide the “Essentials”
-a clean guest room and friendly service - we haven’t done our job.
Beyond the “Essentials”, Maximum focuses on 3 Keys to Success.
SALES
We consistently deliver revenue targets by using real sales skills and proven methods that produce real business. Sales development plans for each account include strategic planning, measurement, tracking and analysis. Our competencies in sales planning and execution have resulted in a loyal customer base that stands the test of time.
COST MANAGEMENT
We manage our expenses to maximize profit just like you would do if you were onsite. Special forecasting tools that feed into our labor models allow the most accurate picture possible of projected operating expenses. We manage labor and other expenses closely to ensure that we maximize the percentage of top line revenue that flows to House Profit. When it comes to Capital Expenditures, if an item needs to be replaced, we’ll find the best solution to maximize profit while exceeding customer expectations. As your management company, it is our responsibility to be good stewards of your property and your money.
PEOPLE
As the single largest controllable expense, labor and payroll must be monitored closely. At the same time, we believe that our people are the reason a property that we manage moves from “good” to “great”. We form a balanced management team for each property. Individuals are chosen based not only on how they complement other members of the team, but how well they reinforce the equities of the specific property where they will be working. Those who perform their jobs well are recognized for their achievements and rewarded financially.