Marriott Guest Satisfaction Excellence Award

Presented to Four Points Knoxville and Brentwood, TN for exemplary service

Starwood Preferred Management Company

Le Méridien, Westin, Sheraton, Sheraton Four Points, Element and Aloft brands

Starwood “Hotel of the Year”

Highest Guest Satisfaction Score (two times)

Starwood Best in Class Award & the Tiffany Trophy

Awarded to the best property in the brand (three times)

Starwood Top 5 Award

Highest Guest Satisfaction Score in the Starwood system

Starwood StarVoice Award

Awarded to one property each year for having the highest employee satisfaction score in the entire Starwood system (TWO times, at two different properties)

Hilton & Starwood Sales Team of the Year (numerous awards)

Hilton & Starwood Top 10 General Manager of the Year (numerous awards)