About Us

Services

Depth and breadth in service.

Maximum Hospitality’s portfolio of services encompasses operations management, asset management and development consulting.

Particular areas of expertise include:

• Full-service, upscale hotel management across the United States.

• Stable to extremely volatile market experience, in urban, suburban and tertiary markets.

• Properties ranging from small destination properties to large conventional.

• Convention center operations.

• Full-service, limited/select-service, boutique, suites and extended-stay.

• Food and beverage, traditional dining, banquet, tailored dining venues, rooftop concepts, and high-volume nightclubs.

OPERATIONS

The team at Maximum Hospitality has demonstrated success in managing properties that represent more than a dozen national brands with proven procedures that consistently deliver top results through:

• Unparalleled margin performance that consistently outperforms the market.

• Concurrent improvement of guest satisfaction, revenue and operating costs.

• Sales and marketing focus with an emphasis on customer relationships and developing profitable market segments.

• Integrated financial assistance/consultation from project capitalization plans through start-up and launch.

• Pre and post launch support: development management, strategic property plans, management and support staff training.

• Management of employees, pricing, guest relations, brand relations, contracts, maintenance, sales and marketing, insurance and risk management assessment for the property and oversight of all things that go on at the property.

• Accurate, detailed financial statements that are reliable and understandable. Payroll management, cash management, tax payments and all reporting duties.

ASSET MANAGEMENT

Maximum Hospitality provides hotel owners, lenders and institutions with skilled, professional insight about their property’s value and potential for improvement, along with detailed steps needed to improve performance.

• Market segmentation research and analysis.

• Brand positioning services.

• Target market analysis and assistance in preparation of the property sales marketing plan.

• Marketing/business mix review.

• Re-positioning plans with analysis of markets/assets.

• Sales and marketing plans.

• Income statement analysis and profitability consultation.

• Financial projection modeling.

DEVELOPMENT

Maximum Hospitality has been active in high-profile new build and refurbishment projects.  We can partner with your team to provide:

• Initial planning and market analysis.

• Site selection, negotiations, zoning and approvals.

• Assistance in application process for the hotel franchise (if applicable).

• Assistance in reviewing/adjusting initial financing and/or re-capitalization plans.

• Full assessment of operating projections and evaluation of the investment.

• Feasibility studies encompassing all cross-functional areas of the project.

• Planning and design: Working with project architects, design team, contractors and the owner to ensure hotel design will be operationally efficient and will meet franchisor requirements.

• Assistance in selection of interior design and development of F&B outlet concepts for the property. Guidance in the selection of restaurant concepts, menus, food and beverage offerings, kitchen planning, equipment selection and other related functions.

• Expertise in the selection of furniture, fixtures and equipment for the hotel, fitness center equipment, kitchen and other areas – and assistance in negotiating acquisition terms.

• Guidance in the selection of qualified installers.

• Assistance in negotiating fees with brand and/or franchisor.

• Vendor/supplier sourcing.

OPENING

Having overseen upwards of fifty hotel openings, the Maximum Hospitality team knows what it takes to succeed.

• Hiring and building a culture. Our team manages the hiring process and utilizes proven hiring practices and personality profiles to identify the best candidates. We intentionally build a team and a culture of service that is so infectious that it influences future staff and hotel guests.

• Dynamic marketing campaigns that create awareness for the new property and spark successful openings.

• Direct sales. Our sales staffs build business relationships to drive recurring revenue to the hotel, identifying demand generators and building relationships for the hotel long before the hotel opens.

• IT solutions that will serve the property and the guests for years to come. Timely selection of the optimal reservation system, sales tracking systems, hotel high speed internet, point of sale systems, operating supplies and equipment.

• Reporting and administration. Financial statements, projections, summaries of expenses to budget, sales and marketing plan, and area market information. Establishing necessary licenses permits and tax filings.

Community

Community Involvement

Each one of our hotel properties is actively engaged in its community with regular service activities to give back to the neighborhood.

Community partners have included:

• ThirdMill

• Memphis Gridiron Ministries

• Metropolitan Ministries

• Neighborhood Christian Centers

• Point of Impact

• St. Jude Children’s Research Hospital